POLICIES
We value the trust you place in us. And that is the reason why we believe in empowering our customer with all the information necessary to do business with us. By using AllSupermart you agree to be bound by the terms and conditions of the respective policies.
Shipping & Delivery Policy
Delivery:
Allsupermart currently delivers to almost all areas in Pune. Use our app and find stores at your current location.
Delivery Charges :
There is no delivery charge if your order from each store is above 500. Otherwise, we charge Rs.50
Change the delivery address of order:
Just drop us a message at wecare@allsupermart.com or contact us from within the app and we will promptly change the address.
Track the status of order:
All the details of the order including its present state is in Order History.
Delivery Time:
The order will be delivered within 120 minutes after appoval from the vendor. In case of express delivery the order will be delivered within 45 minutes after approval from the vendor.
What if I don’t receive order in 120 minutes:
On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order. We will work with you to make sure you are not inconvenienced as a result of the delay.
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