POLICIES
We value the trust you place in us. And that is the reason why we believe in empowering our customer with all the information necessary to do business with us. By visiting this Website you agree to be bound by the terms and conditions of the respective policies.
Terms of Use
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.allsupermart.com website.
This web page represents a legal document; that serves as our Terms of Use and it governs the legal terms of our website, www.allsupermart.com , sub-domains, and any associated web-based, as owned and operated by "Allsupermart Online Service Pvt. Ltd.".
INTRODUCTION
Please read these Website terms of use carefully before using www.allsupermart.com website (the "Website"). The website is available for your use, only on the condition that you agree to the terms of use set forth below. If you do not agree to all of the terms of use, do not access or use the website, but you are required to immediately quit the website. By accessing or using the website, you and the entity which has authorized you to represent ("you" or "your") signify your agreement to be bound by the terms of use.
USER ELIGIBILITY
The Website is provided by www.allsupermart.com and available only to entities and persons over the age of legal majority who can form legally binding agreement(s) under applicable law. If you do not qualify, you are not permitted to use the Website.
What is AllSupermart?
www.allsupermart.com is India’s largest online super store. With many products and variety of brands in our catalogue, you will find everything you are looking for. AllSupermart will provide you through their vendor all the products like fruits & vegetables, grocery & staples, Bread, Dairy products Branded Foods, personal care, households, clothes and many more. You have to select your vendor from your nearest location and thereafter select from a wide range of options in each and every category of products, you will find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered by vendor right to your doorstep, anywhere in Pune city. You can pay online by using your debit / credit card or by cash on delivery mode.
ACCOUNT & REGISTRATION OBLIGATIONS
All shoppers have to register and login for placing orders on the www.allsupermart.com. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms of use, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer services.
PRICING
All the products listed on the www.allsupermart.com will be sold at MRP unless otherwise specified by vendor. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
CANCELLATION OF OREDERS BY SITE / CUSTOMER
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case www.allsupermart.com will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms of using the website, www.allsupermart.com at our sole discretion could cancel such an order. www.allsupermart.com will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
RETURN & REFUNDS
We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
YOU AGREE AND CONFIRM
  1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by vendor for redelivery shall be claimed from you.
  2. That you will use the services provided by the www.allsupermart.com, its affiliates, vendor, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
  3. You will provide authentic and true information in all instances where such information is requested from you. www.allsupermart.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the services and / or other affiliated websites without prior intimation whatsoever.
  4. That you are accessing the services available on www.allsupermart.com and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
  5. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
YOU SHOULD NOT USE THE SITE FOR ANY OF THE FOLLOWING PURPOSES:
  1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  3. Gaining unauthorized access to other computer systems.
  4. Interfering with any other person's use or enjoyment of the Site.
  5. Breaching any applicable laws;
  6. Interfering or disrupting networks or web sites connected to the Site.
  7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
  8. includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties; or
  9. Using any information obtained from the www.allsupermart.com in order to harass, abuse or harm another person;
COLOURS
www.allsupermart.com made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
MODIFICATION OF THESE TERMS OF USE
www.allsupermart.com reserves the right to change any of the terms, conditions, and notices under which "The Service" are offered. You are responsible for regularly reviewing these terms of use including changes/modifications if any incorporated by us from time to time. Your continued use of 'The Service' constitutes your Agreement to all such terms, conditions and notices.
MODIFICATION TO 'THE SERVICE'
www.allsupermart.com reserves the right to terminate/modify or discontinue, temporarily or permanently, 'The Service' (or any part of 'The Service') with or without notice to the user at any time and from time to time. 'The User' agrees that www.allsupermart.com shall not be liable to the User or any third-party for any modification or discontinuance of the Service.
You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify www.allsupermart.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. www.allsupermart.com has no obligation to observe and monitor The Service.
IT ACT, 2000 COMPLIANCE
Under Rule 3 of Rules made under IT Act, 2000 vide powers conferred by clause (zg) of sub-section (2) of section 87 read with sub-section (2) of section 79:
Users of computer resource not to host, display, upload, modify, publish, transmit, update or share any information that —
  1. belongs to another person and to which the user does not have any right to;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3. harm minors in any way;
  4. infringes any patent, trademark, copyright or other proprietary rights;
  5. violates any law for the time being in force;
  6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  7. impersonate another person;
  8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  9. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
REGISTRATION OBLIGATIONS
As a condition of your use of "The Service" you, 'The User/shopper' agree to:
  1. provide true, accurate, current and complete information about yourself as required by the registration form (such data being the Registration Information).
  2. maintain and update the Registration Information to keep it accurate, current and complete. If you provide any information that is untrue and inaccurate, not current or incomplete, www.allsupermart.com has the right to terminate the user account and refuse any and all current or future use of 'The Service'.
  3. create, maintain and use only one Member account and password on the www.allsupermart.com for your use. You will not create multiple Member accounts and passwords for your use on the website.
  4. www.allsupermart.com has the right to use / disclose the aggregate registration information to third parties in connection with marketing of services (through Advertisement). You have also consented www.allsupermart.com the right to use your registration information to provide targeting of advertising and other service offers. This could also be used to customize the content you see, to fulfill your requests for certain specific product and services and to contact / intimate you about special offers, sale or new package. Usage obligations as a condition of your use of "The Service" you will not use "The Service" for any illegal purposes. You will be solely responsible for the contents of transmissions made by you through "The Service". By becoming a Registered User, you consent to the inclusion of your personal data in our on-line database and authorize www.allsupermart.com to share such information with other user(s)/vendors.
TECHNICAL PROCESSING
In view of the global nature of the world wide web, the User/shopper understands and agrees that technical processing of tools of communication is (and may be) required to send and receive messages, to correspond / conform to the technical requirements of connecting networks, to correspond / conform to the limitations of The Service, or to correspond / conform to other, similar technical requirements.
USER ACCOUNT, PASSWORD AND SECURITY
As a part of The Service's registration process you will provide us with current, complete and accurate information as requested by the registration form. You will then choose a user name and password. You take total responsibility for maintaining the confidentiality of your password and account. You may change your password by following the instructions on the system. You agree not to use the account or password of another Member at any time or to disclose your password to any third party.
You are also entirely responsible for any and all activities that occur under your account. You agree to notify www.allsupermart.com immediately of any unlawful / unauthorized use of your account or any other security violation. You agree to ensure that you exit from your account at the end of each session. You understand that www.allsupermart.com will not be liable for any loss or damage in any form incurred as a result of unauthorized usage of your account, with or without your knowledge. However, you could be held liable for losses or damages incurred by www.allsupermart.com or a third party as a result of your failure to comply with this clause. You also agree not to use anyone else's account, at any time, without the prior permission of the account holder.
DATA PROTECTION
www.allsupermart.com is not responsible for any corruption, misguiding or missing of submitted data from you regarding credit card, debit card or any other e-payment detail, e-wallet etc. Personal information supplied by user(s) during the use of website is governed by our privacy policy. Please click here to know about our privacy policy. Registration Information and certain other information about you are subject to our Privacy Policy.
PRIVACY POLICY
Use of the www.allsupermart.com Services is also governed by Our Privacy Policy, which is incorporated into this Agreement by this reference.
WWW.ALLSUPERMART.COM DISCLAIMER
Registration Information and certain other information about you, are subject to our Disclaimer. For more information, see our Disclaimer some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to User.
LIMITATION OF LIABILITY
The features and services on the website are provided on an "as is" and "as available" basis, and website hereby expressly disclaims any and all warranties, expressed or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded. www.allsupermart.com makes no representations or warranties about the validity, accuracy, correctness, reliability, quality and stability, completeness of any product available on or through the website.
www.allsupermart.com is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, delay in delivery of ordered product, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the www.allsupermart.com Services or combination thereof.
Under no circumstances shall website be held liable for an delay or failure or disruption of the content or products delivered through the website resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, Acts of God, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
COPYRIGHT POLICY
You may not allocate, distribute, or reproduce in any way any copyrighted material, Designs, trademarks or other Intellectual proprietary Information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of www.allsupermart.com to terminate Membership privileges of any Member who once infringes the copyright rights of others upon receipt of prompt notification to www.allsupermart.com by the copyright owner or the copyright owner's legal agent/Advisor. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of www.allsupermart.com, its affiliates, its partners or its suppliers. All software used on this Website is the property of allsupermart.com or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by allsupermart.com, one of its affiliates or by third parties who have licensed their materials to allsupermart.com and are protected by Indian and international copyright laws.
INDEMNITY
You "The User" comprehend and agree to indemnify and hold www.allsupermart.com and its parents, affiliates, officers and employees, harmless from any claim or demand, including attorneys' fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the www.allsupermart.com agreement or any other provision of the Agreement, or the infringement or misappropriation by the User, or a third party using User's computer, account or password to access and/or use the services, of any Intellectual Property Rights of any person or entity, or the use or misuse by the User or third parties of User's passwords or accounts, or your violation of any rights of another.
TERMINATION
This Agreement shall remain in full force and effect while you use the www.allsupermart.com Services or are a Member. Even after Membership is terminated, this Agreement will remain in effect. However, www.allsupermart.com reserves the right to terminate access to certain areas or features of the website (to paying or registered users) at any time for any reason, with or without notice.
www.allsupermart.com also reserves the universal right to deny access to particular users to any/all of its services/content without any prior notice/explanation in order to protect the interests of www.allsupermart.com and/or other visitors to the website. www.allsupermart.com reserves the right to limit, deny or create different access to the website and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice. www.allsupermart.com reserves the right, in its sole discretion, to suspend the provision of www.allsupermart.com Services to you and/or terminate your Membership at any time, without warning. www.allsupermart.com withholds the right to temporary or permanent termination of membership of any user for any of the following reasons:
  1. If it concludes that the user(s) have provided any false information in connection with the member account to www.allsupermart.com or are engaged in fraudulent or illegal activities.
  2. The user(s) breach any provisions of the terms and conditions of use agreement and/or Agreement of website.
  3. Utilize website to send spam messages or repeatedly publish the same product information.
  4. Post any material to members that are not related to international trade or business cooperation.
  5. Impersonate or unlawfully use another company’s name to post information or conduct business of any form.
  6. Any unauthorized access, use, modification, or control of the website data base, network or related services.
ASSOCIATION / LINKS TO THIRD PARTY
www.allsupermart.com contains links to third party Websites "Linked Sites" ("Affiliates" / "Partner Sites/Vendors"). These Linked Sites are not under the control of www.allsupermart.com and website is not responsible for the products of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.allsupermart.com is not responsible for web casting or any other form of transmission received from any Linked Site nor is www.allsupermart.com responsible if the Linked Site is not working appropriately. www.allsupermart.com is providing these links and partnerships to you, for your convenience, and the inclusion of any link does not imply endorsement by www.allsupermart.com of the site. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites.
TERMS AND CONDITIONS RELATING TO ADVERTISERS
  • Advertiser agrees to use, and www.allsupermart.com agrees to make available, the Network during the term in order to place Ads from Advertiser on Publisher’s Websites according to the terms and conditions of this Agreement. As between Advertiser and www.allsupermart.com, Advertiser shall be solely responsible for soliciting all Ads, placing Ads through the Network and responding to inquiries in connection therewith.
  • All copyright, database rights, trademarks and design rights in our site and in the material published on it belong to www.allsupermart.com Advertisers cannot use it without prior permission of the Website owner.
  • Advertiser shall be solely responsible if any kind of loss occurred to the user of the website.
NOTICE
All notices or demands to or upon website shall be effective if in writing and shall be duly made when sent to Allsupermart Online Service Pvt. Ltd. having addressed at:-
601, Atlanta Centre, 6th Floor,
Nr. Udyog Bhawan, Sonsawala Rd,
CTS No. 494, Goregaon (E)
Mumbai 400 063, Maharashtra, India
All notices or demands to or upon a User(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User(s) to www.allsupermart.com , or by posting such notice or demand on an area of the website that is publicly accessible without a charge. Notice to a User(s) shall be deemed to be received by such User(s) if and when website is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User(s), or immediately upon website's posting such notice on an area of the website that is publicly accessible without charge.
FEEDBACK
The thoughts written or reviews posted by visitors are of their own and not moderated by us, any one thus felt offended please email us at: xyz@ allsupermart.com and we will remove it from our website (if we feel the same within the framework of business, prevalent norms and practicability) of legality and freedom of speech.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and The Information Technology (Intermediaries Guidelines) Rules, 2011 made there under, the name and contact detail of the Grievance Officer is provided below: Mr. (Plz Provide Name)
Allsupermart Online Service Pvt. Ltd. having addressed at:-
601, Atlanta Centre, 6th Floor,
Nr. Udyog Bhawan, Sonsawala Rd,
CTS No. 494, Goregaon (E)
Mumbai 400 063, Maharashtra, India
(Please mention name and address of officer with timing and contact number)
GOVERNING LAW AND DISPUTE RESOLUTIONS
This Agreement shall be governed by and construed in accordance with Indian Law and you hereby submit to the exclusive jurisdiction of the Mumbai Courts.
NON-WAIVER
Any forbearance or failure by us to enforce a provision to which you are subject shall not affect our right to require such performance at any subsequent time, nor shall the waiver or forbearance by us of any breach of any provisions of the agreement herein be taken to be or held to be a waiver of the provision or provisions itself of themselves.
ASSIGNMENT
No right may be assigned, and no duty may be delegated, by either party under this Agreement except upon the written consent of the other party and any attempted assignment and delegation without such consent shall be void and without effect. Notwithstanding the foregoing, however, www.allsupermart.com shall be entitled to assign this agreement, and all rights and obligations hereunder, to a successor to all or substantially all of its assets, whether by sale, merger or otherwise. This Agreement shall be binding upon and shall ensure to the benefit of the parties hereto and their respective representatives, heirs, administrators, successors and permitted assigns except as otherwise provided herein.
NO AGENCY
Neither party is, nor will it be deemed to be, an agent or legal representative of the other party for any purpose. Neither party will be entitled to enter into any contracts in the name of or on behalf of the other party, nor will party be entitled to pledge the credit of the other party in any way or hold itself out as having authority to do so.
SEVERABILITY
If any provision(s) of the Agreement is/are held by a court of competent jurisdiction to be contrary to law, or otherwise invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
STATUTE OF LIMITATIONS
User and www.allsupermart.com agree that any cause of action arising out of or related to these Services must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. If you do not agree with any of our Terms of Uses mentioned above please do not read the material on any of our pages or do not accept our services.
ENTIRE AGREEMENT
These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to this Agreement, you confirm that you have not relied on any representation other than those expressly stated in this Agreement and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.
Date Last Modified
These Terms of Use were last modified November 19, 2015.
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